Research
The data behind the methodology. Primary sources you can explore yourself.
What Changed
The conditions leaders work in moved faster than the patterns that built their careers. What has always worked is drawing different responses than it used to.
AI at work: what the research shows
AI reaches a local government as a technical change, a governance question and a human one at the same time.
Clear expectations: what the research shows
The research points to two conditions a leader can shape: how clearly people know what is expected of them, and how closely they feel connected to the mission.
Residents' trust: what the research shows
Americans trust local government more than their state government, though less than in 2018, and more elected local officials now say polarization is hurting their own community.