The Tail Can Wag the Dog

Originally published February 12, 2021 · Last edited September 30, 2026 · How AI is used in editing

Simon Sinek speaks a great deal about change. In this talk he explains how each of us can make change happen, even when the people at the top are not pushing for it, or are not yet supporting it.

Simon Sinek, “Where Change Starts”.

The summary published with the talk on his channel states the argument in two sentences: “The only way to change our leaders or our companies is to change the environment around us.” And: “No matter what, it has to start with us.” Between them it describes a team that trusts one another and performs well, which other people, the leaders above it included, start to notice. Slowly, the culture shifts.

Change starts in the team a leader already shapes

No city manager, county administrator or department head controls everything that shapes the work. Every one of them shapes the roles, rhythms and systems of the team they lead. That environment is where Sinek says change begins. It is also where a decision becomes real in everyday work, whatever is happening above. Practitioners already hold much of the wisdom that work needs.

Telling a real constraint from a reason not to start

Some reasons for not changing are real. A council vote, a charter or a budget cycle can put a change out of a leader’s hands. Other reasons are the ones we give for not changing the things we can. Strong leadership, including leadership of oneself, starts by telling the two apart and acting on the second. That is as true in local government as it is in a publicly traded or private company.

Why The Infinite Game belongs on a manager’s reading list

The talk draws on his book The Infinite Game (2019), which in my opinion belongs on the reading list of every city manager and county administrator. The book separates finite games, which have fixed rules and an end, from infinite games, which have no finish line and are played to keep playing. Local government is played the second way. Councils turn over, budgets close every year, and the work goes on for the residents who come next. Of the five practices the book names, the talk’s summary points to one: a trusting team.

Revised September 30, 2026. Now carries the argument of Sinek's talk from its published summary and the idea from The Infinite Game it draws on, for a reader who does not play the video.

If this was worth the read, the next one goes out in City and County Manager News. It is written for city and county managers and the executives around them.

Newsletter Capture

We use it for City and County Manager News and nothing else, we do not share it, and one click in any issue ends it.