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Getting Past Symptoms to Understand the Root Cause

Engage, Inform, and Lead: Mastering Problem-Solving Techniques
Type: In Person or Virtual
Level: Department Head and Above
Duration: 2 Hours or 4 Hours
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What You’ll Learn

In the dynamic environment of local government, effective problem-solving is essential. This focused local government executive training program is designed specifically for City Managers, County Administrators, and their leadership teams. Enhance your ability to distinguish between symptoms and root causes of issues, understand stakeholder roles, and utilize proper facilitation techniques to uncover underlying problems. You’ll learn to develop strategic solutions that address root causes, ensuring long-term success and efficiency within your organization.

Program Benefits

  • Enhanced Problem-Solving Skills: Equip your team with techniques to identify and address the root causes of issues.
  • Improved Stakeholder Understanding: Gain insights into the roles and impacts of various stakeholders.
  • Effective Facilitation: Learn and apply facilitation techniques that drive to the core of issues.
  • Strategic Solutions: Develop comprehensive strategies to tackle underlying problems, leading to sustainable improvements.

Topics Covered

  • Distinguish Between Symptoms and Root Causes: Learn to identify the fundamental issues behind surface-level symptoms.
  • Understanding Stakeholders: Recognize who the stakeholders are and the roles they play in problem-solving.
  • Facilitation Techniques: Master proper facilitation methods to uncover root causes.
  • Developing Strategic Solutions: Create strategic approaches to address and resolve underlying issues.

Instructors

Picture of Michelle Berger - Senior Consultant
Michelle Berger
Executive Coach
Professional Facilitator Rob Duncan
Michelle Berger

Professional Facilitator

Program Audience

This program is designed for City Managers, County Administrators, and their leadership teams who seek to enhance their problem-solving skills and develop strategic solutions to address root causes effectively.

The Communicate Like a Local Government Executive program can be delivered In-Person or Virtually.

Contact Us to Schedule
Communicate Like a Local Government Executive

Elevate your team’s communication skills today. Contact us to schedule this executive training.

Schedule Leadership Training Now

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